If you are experiencing any issues with your order, we are here to help! In the event that you receive a damaged product or one that does not match your expectations, we are committed to resolving the issue quickly and efficiently.

Please contact us at info@elvir-a-bags.com, providing detailed information about the problem and, if possible, include photographs or a video to illustrate the issue. We will review your case and respond within 24 hours with a proposed solution or compensation, as appropriate.